Patient Care, TPA & FAQs
Everything you need for a seamless hospital experience: admission process, visiting hours, documents checklist, cashless insurance claims, and FAQs.
What to Bring for Your Consultation / Admission
Carrying prior records prevents duplicate diagnostic investigations.
Admission Process
For planned surgeries or maternity admissions, visit the admission desk on the ground floor. Our coordinator will verify doctor recommendations, allocate your room category, and initiate TPA pre-authorization.
Visiting Hours: 4:30 PM – 7:00 PM
Visiting hours are active daily across all wards. To maintain sterile conditions and optimal patient rest, only one designated attendant pass is issued for overnight stay in inpatient rooms.
4-Step Cashless Insurance Process
Seamless coordination with all major health insurance providers and TPAs.
Planned Admission Intimation
Inform our TPA helpdesk at least 48–72 hours prior to planned elective surgery with your doctor's admission advice.
Document Submission
Submit your health insurance policy copy, TPA e-card, Aadhaar/PAN card, and doctor diagnosis prescription.
Pre-Authorization Approval
Our hospital insurance desk coordinates with your TPA to obtain the initial pre-authorization amount.
Cashless Discharge
Upon discharge, final hospital bills are sent for TPA settlement. The patient pays only non-medical consumable expenses.
Patient FAQs
Where is NJ Hospital located in Mysuru?
NJ Hospital has two key locations: the 24/7 Main Multispeciality Campus located in Yelwal (Behind St. Joseph, Aloka Palace Road), and the MIG Gastroenterology Clinic located in Vinayakanagara (Gokulam / Paduvaralli area).
Do I need an appointment for emergency trauma care?
No appointment is ever needed for emergency cases. Our Emergency Bay in Yelwal is fully staffed 24 hours a day, 7 days a week with on-call trauma surgeons and critical care doctors.
How can I book an appointment with Dr. Satish Durgesh (GI Surgeon)?
You can book online through our Contact & Booking page or call our dedicated MIG numbers: +91 73377 01619 / +91 98448 11844. Consultations are available at both Yelwal and Gokulam campuses.
Does NJ Hospital offer cashless insurance hospitalization?
Yes, we support cashless insurance pre-authorization for major health insurance TPAs for planned surgeries and emergency admissions.
What are the general visiting hours for admitted patients?
Visiting hours are from 4:30 PM to 7:00 PM every day. For the patient's recovery and hygiene, we request visitors to limit the duration of visits.